Today, I want to share my move here, my German XLPE cable customer, brings me great touch. Our contact from the beginning of 12 years, to three years now, deliberately rummage before several years of return mail, think about is also very fun. From the beginning of the first entry into the foreign trade business, blunt mail reply way, to now as a friend of the way, it seems to have a certain growth, 12 years, is complete without understanding what is the late service.
Every time he orders, I will send PI, tell him to call a single point, then delivery, customs clearance. Between us is a general business communication, and then later, see foreign trade circles in many a client to communicate the, mind all of a sudden electric general, groundbreaking and he chatted about the homely.
In the course of foreign trade in the University, are not allowed to take the liberty to ask customers about family life, the teacher is so taught, such as age, ah, religion, family members ah what of, but these problems, actually between me and the German customers no any obstacles, he would chat with me he likes music, bands, and singers, said his daughter, speaks his work interesting and will be sharing food, travel and so on, looking at the mail, really also let oneself feel accident.
I actually privately is a quiet person, only and girlfriends to open, but and the international friends uncle, really.. And do not know what words to describe.
Uncle uncle on the evening of October 2015 August, the national day after the first day, the German order is in the national day week, I replied on vacation, and he said OK, work to do XLPE calbe contract, and 8 a work, I in the afternoon to give him the PI, the class sit on the bus, the road is blocked and the rain, the mood also become very anxious, conveniently through mobile phone mailbox, jump out of Germany's email, he even today on the same day the remittance (according to him before the remittance speed PI after at least a week Houcai sink), this really let me very surprised.
His first two days in the mail to get sick, so I'm a little sympathy, the mail today, in addition to saying to pay the money, also said he was sick.
On this rainy night and traffic jam on the bus, look at this letter mail, heart full of touched, is not to say that, his remittance speed Ultrafast speaking, but I and the German uncle over the past few years the communication mode, often in the domestic express, see box wrote such a sentence: services to enhance the value. I feel that I can do business with you, order Repeat more than 3 single or more, so that the customer must maintain good, because now XLPE Cable foreign trade competitive market, in addition to the price war, and war service.
The efficiency of war and so on, people-oriented service is always I think the core value, of course, businessman, and not put their own attitude, trust is and customers the best additive, refueling, running on the road, foreign trade!